Address
New Taipei City, Taiwan
Global lighting controls support desk
Contact
New Taipei City, Taiwan
Global lighting controls support desk
[email protected]
Application support by project brief
Monday to Friday
Responses prioritized by certificate market and release date
Two-column quote request
For the fastest response, include input voltage, output voltage or current, wattage, dimming protocol, enclosure type, target market, certificate requirement, and expected quantity. Mean Well will use that information to frame the driver family, document gaps, and any conditions that should be tested before purchase.
Lighting driver questions are rarely solved by one model number. A stable recommendation depends on the fixture load, the control device, field wiring length, thermal space, emergency behavior, and the market where the product will be inspected. When those details arrive together, the response can separate approved options from items that need prototype validation.
If your team is replacing an existing driver, include the old output rating, dimming method, wiring photo, and any space limit inside the fixture or control cabinet. If your team is designing a new luminaire, include the LED board data, target lumen package, fixture material, thermal test plan, and whether the same platform must support multiple wattage tiers. These details help Mean Well avoid overbroad recommendations and point to a practical path for documentation, sampling, and repeat procurement.
Procurement teams can also use this form for quantity planning. Tell us whether the request is a prototype, pilot batch, bid package, service replacement, or annual program. That context changes how we discuss lead time, substitutions, labels, and the documents that should travel with each shipment.
Useful attachments include a luminaire wiring diagram, load table, dimmer or sensor model, target certificate list, installation photo, and release schedule. If the project is still early, a short description is enough to start the review.
Engineering request
Share voltage, dimming protocol, enclosure, certificate, and schedule requirements. A Mean Well application specialist will respond with a structured recommendation.